Privacy policy
Last updated: 12 November 2026
NOMAiX is operated by Chapter Two Trading FZE, Ajman Free Zone C1 Building, Ajman, United Arab Emirates. This page explains what personal information we collect when you use this website, why we collect it and who we share it with.
What we collect
When you place an order: your name, email address, mobile number, delivery address, any delivery note you write, what you ordered and how you chose to pay.
Card payments: you enter your card details on a payment page run by Stripe. Your card number never reaches us and is not stored on this website. We receive only confirmation that the payment succeeded.
When you contact us: the messages you send by email, WhatsApp or Instagram, and the contact details that come with them.
On your own device: the contents of your bag are saved in your browser so they are still there when you come back. This stays on your device and is not sent to us until you check out.
This website does not use advertising or tracking cookies.
Why we use it
To take and deliver your order, take payment, send your order confirmation and tracking number, answer your questions, handle returns and keep the business records we are required to keep.
We do not sell your personal information, and we do not send marketing emails unless you have asked for them.
Who we share it with
Only the companies that help us run the store, and only what each one needs:
- Stripe, to take card payments.
- Aramex, to deliver your order (name, address and mobile number).
- Vercel, which hosts this website.
- Supabase, which hosts the database where orders are kept.
- Purelymail, which sends our order emails.
Some of these companies store information outside the United Arab Emirates. We may also share information where the law requires it.
How long we keep it
We keep order records for as long as we need them for returns, customer service, and accounting and legal requirements.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email hello@nomaix.com and we will reply within a reasonable time.
Changes
If we change this policy, we will update this page and the date at the top.
Contact
WhatsApp: +971 56 806 4455
Email: hello@nomaix.com
Instagram: @nomaix_